Chorus became part of ZoomInfo. We stayed focused on one thing — making your team better at every conversation, in real-time.
See the Difference — Book a DemoConversation intelligence bundled into ZoomInfo's go-to-market platform. Best value comes from buying the full stack — contacts, engagement, and intelligence together.
Purpose-built for real-time conversation intelligence. Works with your existing tools — no additional vendor stack required. Full value from day one.
| Feature | Affective AI | Chorus |
|---|---|---|
| Real-time coaching prompts | ||
| Live sentiment detection | ||
| Post-call transcription | ||
| Call recording | ||
| Coaching playlists | ||
| Manager live alerts | ||
| Contact data bundling | Via ZoomInfo | |
| Works without other vendors | ||
| UK data residency | ||
| GDPR compliant | ||
| Monthly billing option | ||
| No minimum seats | ||
| Implementation time | Days | 2-4 months |
| Starting price | £99/user/mo | ~£100/user/mo* |
* Chorus pricing is estimated and typically requires annual commitment. Actual pricing may vary.
Chorus is part of the ZoomInfo suite. To get maximum value, you need ZoomInfo contacts, ZoomInfo engage, and ZoomInfo — adding up fast. Affective AI is standalone. It works with your existing CRM, dialer, and tools.
Chorus records calls for later review. Affective AI coaches your team live — surfacing the right talk tracks, detecting sentiment shifts, and alerting managers when calls need help. Right now, not next week.
Since ZoomInfo acquired Chorus, the product direction has been uncertain. Features increasingly serve ZoomInfo's broader platform goals. Affective AI is 100% focused on making your conversations better.
No annual lock-in required. No minimum seat counts. No bundled products you don't need. Start with one team, pay monthly, scale when you see results.
Real-time coaching. No vendor lock-in. Flexible pricing. See it in action with your own calls.