Affective AI — Communication Intelligence, In Real Time

1. Introduction

Affective AI Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sentiment analysis platform and related services.

2. Information We Collect

We collect information in the following ways:

Account Information: Name, email, company details when you register
Usage Data: How you interact with our platform
Call Data: Audio processed for sentiment analysis (as per your DPA)
Technical Data: IP address, browser type, device information

3. How We Use Your Information

To provide and maintain our Service
To process and analyse call sentiment data
To send you service updates and notifications
To improve our products and services
To comply with legal obligations

4. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Call analysis data is retained according to your subscription agreement and applicable regulations.

5. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

6. Contact Us

For any privacy-related questions, please contact us at:
privacy@affectiveai.com